Support

Contact Us

Have a question, issue, or feedback? We're here to help!

Email Support

support@torquetrader.io

We typically respond within 24-48 hours.

Common Topics

Account Issues

Login problems, profile updates, account deletion

Listing Help

Creating, editing, or managing your listings

Safety Concerns

Report suspicious activity or scams

Messaging Issues

Problems with conversations or blocking users

Community Guidelines

Review Our Rules

Before contacting support about a removed listing or account issue, please review our community guidelines.

View Community Guidelines →

Before You Contact Us

To help us resolve your issue quickly, please include:

  • Your account email address
  • A clear description of the issue
  • Steps to reproduce the problem (if applicable)
  • Screenshots if relevant
  • The device and browser you're using

Response Times

We aim to respond to all inquiries within 24-48 hours during business days. Urgent safety concerns are prioritized and handled as quickly as possible.